Access MyNTU
MyNTU is the Nottingham Trent University student App where you can manage your attendance, access NOW, your timetables, email, OneDrive, and more.
Please note, to access MyNTU you will need to have enrolled, and have access to your student number and the password that you created for yourself during enrolment. See our enrolment page for more information on how to get started.
The NTU Student App
MyNTU is available on Android, iOS and in your browser.
Keep in touch with NTU, on or off campus, through MyNTU. You can:
- access your timetable
- view campus maps
- view PC availability
- access your student emails
- access your NOW resources, dropbox deadlines and one drive
- record your attendance
- personalise your own dashboard, so you can get more of what matters to you.
For any MyNTU queries, please email.
Microsoft Multi-Factor Authentication (MFA)
What is Multi-Factor Authentication and why do we use it at NTU?
Microsoft Multi-Factor Authentication (MFA) adds an extra layer of security to your NTU accounts (such as Office365 and MyNTU) by requiring two or more verification methods to prove your identity.
It’s more secure than just using a password and relies on two forms of authentication.
It works by using:
- Something you know (password). The first factor is your usual password. You enter this as the first step in the login process.
- Something you have (second factor). The second factor is something you have, like a phone.
After you enter your password, you need to verify your identity using one of these methods:
- Text message. You receive a text message with a code that you need to enter.
- Authenticator app. An app on your smartphone (like Microsoft Authenticator) generates a unique, time-sensitive code that you enter.
International students
If you are an international student and use an overseas telephone number to set up your account, and later change this to a UK number, you will still need access to the original international number to authenticate using MFA.
If you do not have access to your old phone number, please contact the Digital Technologies Service Desk team by emailing support@ntu.ac.uk or calling +44 (0)115 848 8500 and choosing option 2.
Step-by-step example of how it works:
- Login attempt – you try to log in to your Office365 account or MyNTU for example.
- Enter your NTU username and password – enter your NTU username (e.g., N1234567@my.ntu.ac.uk) and usual password.
- Receive a prompt for MFA – depending on your setup, you get a prompt to verify your identity through one of the multi-factor methods.
- Verify identity – you enter the code or confirm the prompt on your device.
- Access granted – once you successfully verify the multi-factor, you are granted access to your account.
This process ensures that even if someone gets hold of your password, the multi-factor process is required to access your account, making your information much more secure.
Need support with MFA?
If you have lost your phone or do not have access to your old phone number, or need any other kind of support with MFA, please contact the Digital Technologies Service Desk by emailing support@ntu.ac.uk or ringing +44 (0)115 848 8500 and choose option 2.
View our guide, including a Microsoft video, to learn more about setting up MFA here