Higher Education Achievement Report (HEAR)
Your Higher Education Achievement Report, otherwise known as a HEAR, is an electronic document which records your academic and extra-curricular achievements during your time at NTU.
What is a HEAR?
A HEAR (Higher Education Achievement Report) is a transcript issued to all full-time undergraduate students at NTU. It's an online report of your academic and extra-curricular achievements during your time at university.
They are provided by a third-party platform Gradintelligence. This is a secure third-party platform which you can use to share your HEAR when you apply for jobs, internships, placements, or further study. This means that the recipient can be certain that the data in your HEAR is accurate and has been confirmed by NTU.
They are updated at the end of each academic year following results confirmation at Exam Boards, and exam results publication dates.
How do I access my HEAR?
If you studied a full-time undergraduate course at NTU and graduated from 2016 onwards, you will have automatically been registered for a Gradintelligence account, and you can view your HEAR online on the Gradintelligence website.
You should have received an activation email to your NTU email account in your first year at NTU. If you did not receive an activation email, or your activation link has expired, please contact HEAR@ntu.ac.uk to request a new one, or you can follow the Gradintelligence account recovery process to gain access to your account.
You will be able to see a draft version of your HEAR throughout your time at NTU. Your HEAR will become a final electronic document once your degree classification has been confirmed at the end of your final year.
Once you have graduated, you will need to update your account with Gradintelligence to be able to continue to access your HEAR.
Extra-curricular activities
We have a large range of approved activities that are eligible to appear on your HEAR. Many of the awards have Gold, Silver, and Bronze levels which recognise different levels of participation.
If you have any questions regarding eligibility for activities, or think an activity or award is missing from your HEAR, please contact the activity provider or email HEAR@ntu.ac.uk.
Activities that are eligible to appear on your HEAR
- Black Leadership Programme
- CERT Mentors
- Confetti
- Notts TV
- Splendour Festival
- Consent is Everything Workshop Facilitators
- Employability
- NTU Employability Award
- Global Employability Award
- Digital Employability Award
- Employability Champion
- Grads4Nottm
- Enterprise Employability Award
- Sustainability Employability Award
- NTU Global
- Global Lounge Assistants
- Global Lounge Cultural Ambassadors
- Global Summer School Student Buddy
- Global Week Volunteers
- International Summer School Scholarship
- Language Café Volunteer
- Student Exchange Buddy
- NTU Music
- NTU Concert Band/Brass Band/Big Band Member
- NTU Choir/Chamber Choir/Gospel Choir Member
- NTU Music Scholar
- NTU Public Speaking Scholarship
- NTU Band Development Programme
- NTU Sport
- Sports Club President
- Sports Club Committee Member
- Sport Scholar
- Sport Champion
- Sport Ambassador
- Sport Volunteer
- NTSU
- Welcome Week Team Members
- Course Representative
- School Representative
- Information and Advice Volunteer
- School Officer
- Volunteers & Volunteer Leaders
- Entertainments Committee Member
- House Executive Committee Member
- Student Group Executive
- Mental Health Champions
- Scholarship Projects for Undergraduate Researchers
- Trent Institute of Learning and Teaching (TILT)
- Subject-based research
- Sustainability in Practice Certificates
- Food
- Tourism
- Global Mobility
- Clothing
- Volunteering
- Community Volunteer
- International Volunteer
- Schools Volunteer
- Volunteer Project Leader
- Women’s Development Programme
* This list is not exhaustive and may be subject to change. Please contact HEAR@ntu.ac.uk or your activity provider if you have queries.
Supporting your employability
Not all extra-curricular activities are eligible to appear on your HEAR, but it's still important to record these on your CV. You can contact our Employability team for more advice on building your CV to showcase all of your skills and experience.
NTU’s Employability team is here to support you and help you to find opportunities that can be included in your HEAR. They can help with careers advice, job searching, CV building, interview practice and preparation and much more.
You will also find free job search tools available within Gradintelligence, as well as the option to complete your profile to add any external work experience or activities you have completed.
Frequently Asked Questions
Do I have a HEAR?
All students who have completed a full-time undergraduate programme from 2016 onwards have a HEAR document.
Any other students (including part time, post graduate, apprentices, pre-2016 awards, or students of our partner institutions) please view our transcripts information or contact us for advice on receiving your transcript.
Why does my module aggregate show 3LOW, but my coursework shows a higher mark?
The minimum pass grade for a module is 3LOW. This is applied if it’s a repeat module.
I have forgotten my username and password to login to Gradintelligence
Visit Gradintelligence and click on the lost username or lost password link. If you still have problems contact Gradintelligence for support or follow the Gradintelligence account recovery process to gain access to your account.
Can I have an authorised printed copy of my HEAR?
NTU don't print or send HEARs as it is a self-serve document. Please contact ntutranscripts@ntu.ac.uk if you require a paper copy of your transcript.
Can a postgraduate student receive a HEAR?
Unfortunately, we are currently unable to provide HEARs to Postgraduate students, but we are working with Grad Intelligence to hopefully expand the provision of the HEAR in future. For now, postgraduate students should contact ntutranscripts@ntu.ac.uk for their transcript.
The national requirement for the provision of HEARs is for undergraduate students only. However, consideration is being given to providing HEARs for postgraduate students at a later date. At present, postgraduate students must contact us for their transcript.
Something is missing or incorrect on my HEAR
For module or results queries, please contact your tutor, course leader, or Subject Administration team for assistance. If the results on your record are updated, contact HEAR@ntu.ac.uk to have your HEAR document updated.
Extra-curricular activities and awards are added to your HEAR at the end of each academic year, so there may be a delay between completion of your activity and its appearance on your HEAR. If you think an activity or award is missing from your HEAR, please contact the activity provider or email department or email HEAR@ntu.ac.uk.
For missing or incorrect placement details please contact the Employability team in the first instance. If you completed a placement independently to your course at NTU or a placement that is not handled via InPlace we may not be able to include it in your HEAR.
Can I have an error in my HEAR corrected after I graduate?
If you notice an error in your HEAR after you graduate you will have limited time to ask for the error to be corrected. It is very important that you check your HEAR as soon as it becomes available after graduation.
If you think a module mark or grade is incorrect contact your Academic School in the first instance. If you think an extra curricular activity or award is incorrect or missing, please contact the provider of the activity or award.
In most cases, the HEAR can be amended up to 12 months after the final document is issued. If you notice an error in your HEAR after you graduategraduate, you will have limited time to ask for the error to be corrected. It is very important that you check your HEAR as soon as it becomes available after graduation.
Can you explain the module and results section of my HEAR?
Section 4.3 of your HEAR contains the grades you achieve in each module. Below is an explanation of what you'll see in this section:
- Your course end date will state ‘Not yet completed’ until you finish your course and your award is confirmed.
- Module code, title and credits will display the code and name of the module, and how many credits it is worth. (Most undergraduate degrees are made up of 360 credits, 120 for each year of study.
- If you have undertaken a placement year, this will appear as a module but it isn't worth any credits as it is an additional option and you'll receive the same degree as a student on the full-time equivalent course.)
- See section 16 of the NTU Quality Handbook for more information on the grade scheme.